About

FAQ

• Where is the store based?

  Big Bear Lake, CA

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do you do Custom Sculpture Orders? Like OC Sculptures and stuff?

  Yes! Spots are limited so be quick at getting signed up and I'll be with you regarding your order soon! You can message me anywhere: Instagram, Facebook, and even E-mail. :)

• My Sculpture arrived broken, what do I do?

  Message me ASAP! Send me photos/videos of the broken sculpture and we can work something out. I can either refund, or sculpt a brand new Remake. (Note: all sculptures are Original Handmade One-Of-A-Kind pieces, so remakes end up a little different than the original.)

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.